Contact form and/or information request:
– Required data: First name, surname, email, phone number, company
– Purpose: to respond to enquiries and/or provide information requested by the User;
– Legal basis: User’s consent.

WhatsApp: the WhatsApp section of this policy details its use.

Carrying out the contractual relationship and the related administrative, tax and accounting management necessary under current legislation
– Required data: first and last name, phone number, address, national ID, email, signature;
– Purpose: to carry out internal commercial, tax and administrative management;
– Legal basis: data subject’s consent and contractual relationship.

You may revoke your consent at any time by sending a written request with the subject “Unsubscribe” to the email address indicated.

In accordance with the LSSICE, ROOTS FOR SUSTAINABILITY, SL does not engage in SPAM practices and therefore does not send commercial communications by email that have not been previously requested or authorised by the User. Accordingly, in all communications received from the provider, the User has the option to revoke their express consent to receive our communications.

We will not process your personal data for any purpose other than those described, except by legal obligation or court order.

Your personal data will not be used for automated decision-making.

Failure to provide the requested personal data or refusal to accept this privacy policy will make it impossible to achieve the purposes described above.

In cases where there is a pre-existing contractual relationship between the parties, the legal basis for carrying out the administrative, tax and accounting obligations necessary under current legislation will be the existence of the prior commercial relationship established between the parties.

DATA RETENTION PERIOD

Your data will be retained for as long as the purpose for which it was collected persists, by legal obligation or court order, and as long as you do not withdraw your consent or until you exercise your right of erasure, objection or restriction of processing. However, we will retain your data for the periods legally provided for in the applicable provisions.

RECIPIENTS OF DISCLOSURES OR TRANSFERS

ROOTS FOR SUSTAINABILITY, SL will provide information to law enforcement authorities under court order or by obligation of a legal provision. The information provided will only be that available to the provider at that time.

The information you provide through this website will be hosted on servers of ROOTS FOR SUSTAINABILITY, SL, contracted to the company providing the web hosting service. The processing of the entity’s data is regulated by a data processing agreement between the provider and that company.

ROOTS FOR SUSTAINABILITY, SL will carry out international data transfers when using the following tools necessary for the development of its activity, which may store your data. These tools are as follows:

Google Analytics: to analyse and measure how users interact with the website through cookies. The information generated and collected by these cookies about usage (including the IP address) will be directly transmitted to and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”), on its servers in the United States. Google, Inc. adheres to the EU–US Data Privacy Framework approved by the European Commission.

For communications, WhatsApp is used, located in the United States and adhering to the Data Privacy Framework approved by the European Commission.

For project management and time tracking, The Productive Company, Inc is used, located in the United States, and they have European Union Model Clauses (Standard Contractual Clauses) in place, which comply with the adequacy and security requirements according to the European regulation.

The processing of data by the entities mentioned above, as well as any other tool used by the provider, is regulated by a data processing agreement between the provider and that company.

RIGHTS OF DATA SUBJECTS

As a User-Data Subject, you may request the exercise of the following rights before ROOTS FOR SUSTAINABILITY, SL by submitting a written request to the postal address in the header or by sending an email to info@r4sgroup.com, indicating as the subject: “DATA PROTECTION: RIGHTS OF DATA SUBJECTS”.

Rights:

• Right of access: allows the data subject to know and obtain information about their personal data being processed.
• Right of rectification: allows the correction of errors and modification of data that prove to be inaccurate or incomplete.
• Right of erasure: allows the deletion of data that are inadequate or excessive.
• Right to object: the data subject’s right to prevent the processing of their personal data or to have it ceased.
• Restriction of processing: involves the marking of retained personal data with the aim of limiting its future processing, for the establishment, exercise or defence of claims.
• Data portability: provision of the data being processed to the data subject, so that they can transmit it to another controller without hindrance.
• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects the data subject.

As a User, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES

The data you provide will be treated confidentially. The provider has adopted all technical and organisational measures and all levels of protection necessary to guarantee the security of data processing and to prevent its alteration, loss, theft, processing or unauthorised access, in accordance with the state of technology and the nature of the data stored. It is also guaranteed that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the integrity and security requirements established in current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

SOCIAL MEDIA

We inform you that ROOTS FOR SUSTAINABILITY, SL may have a presence on social media. The processing of data carried out in respect of people who become followers on social media (and/or carry out any link or connection action through social media) of the official pages of ROOTS FOR SUSTAINABILITY, SL will be governed by this section, as well as by the terms of use, privacy policies and access regulations belonging to the relevant social network in each case, previously accepted by the user.
ROOTS FOR SUSTAINABILITY, SL will process your data for the purposes of properly managing its presence on social media, providing information about the provider’s activities, products or services, as well as for any other purpose permitted by the Social Media regulations.

The publication of the following content is prohibited:

• Content that is allegedly unlawful under national, EU or international regulations, or that carries out allegedly unlawful activities or contravenes the principles of good faith.
• Content that violates the fundamental rights of individuals, is discourteous online, causes annoyance or may generate negative opinions among our users or third parties, and in general any content that ROOTS FOR SUSTAINABILITY, SL considers inappropriate.
• Content that in general contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection, and intellectual and industrial property rights.

Furthermore, ROOTS FOR SUSTAINABILITY, SL reserves the right to remove from the website or corporate social media, without prior notice, any content considered inappropriate. In any case, if you submit personal information through social media, ROOTS FOR SUSTAINABILITY, SL will be exempt from liability in relation to the security measures applicable to that platform; and the User, should they wish to learn about them, must consult the corresponding particular conditions of the relevant network.

PUBLICATION OF YOUR TESTIMONIAL

Should the user wish to publish their opinion on the website, we inform you that the data provided will be processed to address suggestions, experiences or opinions regarding the services, for publication on the website in order to help other users. The data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for that purpose, it will be deleted with adequate security measures to ensure the pseudonymisation or total destruction of the data. Testimonials will be published on our website. The only personal data published about the author of the testimonial will be their first name, surname and company.

WHATSAPP

The processing of data carried out in respect of individuals who make an enquiry via WhatsApp to ROOTS FOR SUSTAINABILITY, SL will be governed by this section, as well as the terms of use, privacy policies and access regulations belonging to the application in each case, previously accepted by the user. ROOTS FOR SUSTAINABILITY, SL will process your data for the purpose of properly managing your enquiry, as well as any other purpose relating to the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as stated in its own privacy policy, and with WhatsApp LLC, a company located in the United States and adhering to the Data Privacy Framework approved by the European Commission. No further disclosures are envisaged, except by legal obligation or court order. Your data will be retained for as long as the purpose for which it was obtained persists and, once no longer necessary, will be duly blocked, archived and retained for the legally established period. The use of ROOTS FOR SUSTAINABILITY, SL‘s WhatsApp for the sending of content other than that necessary to respond to the enquiry, and which is unlawful under national or international regulations or violates the fundamental rights of individuals, is prohibited, as is content that in general contravenes the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights.

CHANGES TO THIS PRIVACY POLICY

ROOTS FOR SUSTAINABILITY, SL reserves the right to modify this policy to adapt it to legislative or case law developments.

REVOCABILITY

The consent given, both for the processing and for the transfer of data subjects’ data, may be revoked at any time by notifying ROOTS FOR SUSTAINABILITY, SL under the terms established in this Policy for the exercise of rights. Such revocation shall in no case have retroactive effect.

GOVERNING LAW

As a general rule, the relations between ROOTS FOR SUSTAINABILITY, SL and the Users of its telematic services on this website are subject to Spanish legislation and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of Barcelona being competent to resolve all disputes arising from or related to its use.